“The voyage of
discovery is not in seeking new landscapes but in having new eyes”…
Continuing from the
previous lecture, the second lecture of Dr. Mandi focused on the kind of
perception managers hold on their employees, way they generally behave, Which
depend on their” attitude” not on their
“attributes”. In this class he taught us about how the authoritative
management is diffetrent from participative style of management, with the help
of “Theory X and Theory Y “.
Theory X and Theory Y
are theories of human motivation created and developed by Douglas McGregor in
the 1960s that have been used in human resource management, organizational
behavior, organizational communication and organizational development.
The lecture was based on
the implications that each theory have on the output and mind set of the
employee. He describes the class contrasting models of workforce motivation.
The theory goes this
way:
According theory
of X and Y that there are two types of managers:
In X theory describes Authoritative Management and Y
theory describes Participative Management.
|
The effect of the
above management on the staff can be deduced by the following figure:
From the above theory
the following four interesting cases can be deduced:
1) Theory X Manager
assume LAZY workers as LAZY and make them work
2) Theory X Manager assume NOT LAZY workers as NOT LAZY and make them work
3) Theory Y Manager assume LAZY workers as LAZY and make them work
4) Theory Y Manager assume NOT LAZY workers as NOT LAZY and make them work
2) Theory X Manager assume NOT LAZY workers as NOT LAZY and make them work
3) Theory Y Manager assume LAZY workers as LAZY and make them work
4) Theory Y Manager assume NOT LAZY workers as NOT LAZY and make them work
Employee type
Manager type
|
Good
|
Lazy
|
X
|
Thinks employee is lazy
|
Thinks employee is Lazy
|
Y
|
Thinks employee is good
|
Thinks employee is good
|
Understanding the cases one by one:
1) Case 1: Theory X Manager assume LAZY workers
as LAZY and make them work :
IMPLICATIONS:
Management assumes employees are intrinsically lazy and will avoid work. They
always find fault in whatever their team’s work as they believe that the team
members are lazy and not putting in their sincere efforts. This is
the situation where both worker and manager dislike their respective work. This
would not to decrease in efficiency of the employer and also a negative impact
on the output of the organization.
EXAMPLE:
In my graduation college,
I have seen people being indolent to work. Infact, I could find people both at
lower and upper level of management equally reluctant to work. The the manager
himself was lazy because of this gave the people under him an easy way not to
do work.
2)Case 2: Theory X
Manager assume NOT LAZY workers as NOT LAZY and make them work
IMPLICATIONS:
This is a situation is
dangerous where where hard working workers are treated as lazy workers, who
are performing well are not given any motivation to continue doing so. The
work culture in this situation deteriorates, which leads to large exodus and
decrease in productivity of the organization..
EXAMPLE:
This is a typical
senior-junior situation where the manager has no belief on the employee. It
happened with one of my friend during college. A junior was late to attend an
urgent team meeting. This created prejudice in my friend’s mind that he
is not sincere in his work, but later my friend got to know from his peers that
he’s actually one the best we have on our team.
3.) Case 3:Theory Y Manager assume LAZY workers as LAZY
and make them work :
IMPLICATIONS:
This is the situations
where the employees are lethargic but the management thinks they are hard
working. There is not much control exercised over employees which results in
decrease in productivity. In this case the managers should motivate the
employee to better their performance by giving them various incentives. This
would not only motive him to do efficient but also effective work.
EXAMPLE:
As a starter, I was not
very good at playing volleyball. In my initial matches due to my poor
performance, we lost some good strokes in the game .But my team captain not
only motivated me but also suggested me ways of improving my game. And in the
next game I did, she congratulated me as I played well. This was possible
because she displayed Manager Y characteristics which motivated me to do better
next time and stand upto team expectations.
4.) Case 4:Theory Y Manager assume NOT LAZY workers as NOT LAZY
and make them work
IMPLICATIONS:
This particular
situation is the best for any company to be in. Its employees are not lazy and
they are also getting due reward of their hard work and diligence. The mangers
feel that their employees are doing good work which lead leads to an overall
great working culture in the organization.
EXAMPLE:
It refers to a fair
situation when your manager appraises you based on your performance.
MY LEARNING’S:
Thus the class has provided me a great insight that how as a
manger my perception and attitude towards my employees can help me to make my
work place more effectual, efficient and effective. Most of us are convinced
that a good manger with a encouraging attitude will continuously grow and lead
.
With positive note I end
here:
Good work buddy... keep continuing... it shows yours commitment towards your goal :)
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